FAQs
Here are answers to questions we get asked quite frequently. If the answer you are looking for is not here then just send us your question and we will get back to you.
How many colours are included in your Jamboree Bags?
We try to ensure there is a minimum of 8 colours in a Jamboree Bag.
How long does international shipping take?
Packages under 2 kgs are sent out by Royal Mail and international shipping usually takes up to 10 days. If your package is over 2kg it will be sent via the courier service ParcelForce, and usually takes between 3 and 5 days. If you need your package super fast let us know and we can give you other options.
How much will shipping cost me?
How do ATA members claim their 10% discount?
American Tapestry Alliance (ATA) members wishing to order products using their 10% discount can now do this through the weaversbazaar website using a code provided to members by the ATA on their members only, password protected page on the ATA website - Click here. If you need the ATA password Email the ATA.
Please note that this 10% discount does not apply to products already discounted nor to events such as workshops, talks or masterclasses.
How do I redeem more than one gift voucher on the website?
Our website checkout can only process one voucher against an order. If you have more than one voucher that you want to set against an order, send an email to info@weaversbazaar.com with details of what you want to purchase and each of the voucher codes. We will send you an invoice showing the amount that would be due once all your vouchers have been used. You can then pay via a PayPal payment or by bank transfer.
Can orders be processed during the coronavirus pandemic?
We are still able to operate normally and can process all orders from the website, by email or phone. We will continue to do this as long as the Post Offices remain open and the UK government guidance allow it. We have found that parcels are taking longer than usual though. Another issue that has arisen is that large orders that need sending by courier seem to be costing more than usual. If the cost is significantly higher than postage paid when you placed your order we will contact you in advance of sending.